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Not all real estate agents are equal, and here's what separates the competent from the merely licensed: a good agent maintains accurate market data, responds promptly to enquiries, understands FICA compliance deeply (not as a box to tick but as genuine anti-fraud practice), and can explain why a property's actual condition — foundation cracks, roof leaks, damp patches — affects its value realistically. They know conveyancers personally, anticipate bond origination delays, and don't oversell properties to buyers who will regret the purchase. In Hermanus, where property often represents retirement savings or a lifestyle change, an agent's honesty about what you're buying and what it will actually cost to maintain is worth far more than inflated promises or pressure tactics.