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Schools in East London depend on the Department of Education for curriculum support, teacher deployment, exam oversight, and infrastructure funding—the backbone systems that enable teaching to happen. Parents navigating school admissions, learner support programmes, special needs assessment, or concerns about teaching quality end up at the Department. Teachers and school principals rely on them for policy guidance, staff allocation, and access to learning materials. Beyond individual transactions, the Department's decisions shape what quality of education is available across different neighbourhoods, which schools get new facilities, and how schools can respond to local challenges. It's an office that affects thousands of families' educational futures and opportunities.