Ironwood House

Processing municipal applications in East London involves real logistical complexities. Documents need to be submitted in person during specific windows, inspections must be scheduled around rainy periods when access roads become difficult, and systems sometimes experience delays from load shedding affecting data capture. Ironwood House manages these workflows by understanding what actually happens on the ground—they coordinate with water and electricity departments, schedule site visits according to weather patterns, and keep track of what happens to your application after handover. Staff familiarity with the city's particular bottlenecks—like the timing needed for bulk water infrastructure approvals—means less time spent on follow-ups.