TLC - Meditas

What separates a competent pharmacy from a careless one shows in the details: a pharmacist who remembers your allergies without asking, who spots when a GP's dosage seems wrong, who explains generic vs brand-name choices honestly. Experience matters in managing medical aid rejections—knowing which scripts need prior authorisation, which claims need resubmission, and how to navigate the system without delaying your treatment. Real competence also includes knowing the cold-chain requirements for biologics, recognising when a customer needs referral to a doctor rather than advice at the counter, and maintaining accurate patient records. A good pharmacist takes time with questions and doesn't rush patients through the consultation.