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Running a general practice in Cape Town means managing the practical realities of how healthcare actually works here. Chronic script management through the standard systems, working with the medical aid schemes that patients carry, handling the after-hours overflow when someone can't wait until Monday — Dr. Rhoda Conrad's surgery deals with the everyday workflow of primary care. The setup matters: getting the paperwork right for SARS medical deductions, understanding how GoodX and Elixir practice systems talk to medical aids, making sure the occupational health certificates that local employers need are done properly. It's not glamorous work, but it's what keeps people functional and prevents small issues from becoming emergencies that land in casualty.