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Behind most of what happens in Stellenbosch's municipal services sits the Town Hall—the administrative centre where zoning decisions are made, building approvals processed, and local bylaws are managed. Staff here handle everything from water and electricity account queries to land-use planning enquiries and refuse removal complaints. The building department coordinates inspections for new construction, alterations, and extensions, while finance staff manage billing and debt collection. It's the operational hub that keeps local services functioning, even when the work itself happens across the town.