Roots

When you're paying for hair services, what actually separates a competent salon from one that leaves you with damage and regret? Technical skill with chemical processes — knowing exactly how long to process a relaxer or colour, understanding water temperature and product timing. Proper sectioning and application so colour or permanent wave results are even, not patchy. Knowledge of hair health, so a stylist can tell you honestly whether your hair needs a break before the next service, and what actually repairs damage versus just coating it temporarily. Roots distinguishes itself through stylists who can diagnose problems — breakage, dryness, scalp sensitivity — and recommend realistic solutions, including knowing when to refer you to a trichologist rather than chasing another quick fix.