Queen street surgery
Running a busy general practice in George means managing patients across all ages and conditions—from chronic disease follow-ups to acute respiratory infections to minor injuries that need stitching. The practice needs systems that work: medical aid billing that processes without delays, access to the right diagnostic tools, and the ability to prescribe chronic medication on repeat scripts without patients returning every month. Load shedding affects appointment scheduling and record-keeping, so reliable systems matter. A surgery handling mixed acute and chronic caseloads needs good coordination between the doctors, nurses, and administrative staff, especially when patients need referrals to specialists in Cape Town. The scheduling, the repeat prescriptions, the insurance claims—these operational realities shape how a practice delivers care to George's population.