Pothier House (NOAH)
Pothier House operates as a working hub where structured programmes meet real community need. The day-to-day function involves coordinating services, running activity groups, and connecting residents with practical support—everything from skills training to health screenings to food assistance. This is where the mechanics of care happen: staff and volunteers coordinate across multiple providers, track individual progress, manage group dynamics, and adapt programmes based on what's actually working. In Cape Town's complex social landscape, centres like this are the connective tissue, orchestrating resources so that people don't fall through gaps. The work is unglamorous, frontline-focused, and entirely dependent on understanding both the community's needs and the systems available to address them.