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What separates a GP who handles routine appointments from one who actually manages complexity is experience with the systems that matter — knowing which medical aid benefits cover what, understanding how to structure referrals so specialists accept them, and being able to do a proper diagnostic workup rather than just guessing. Platinum Health Medical Centre demonstrates this through competent chronic script management, accurate medical aid billing to avoid claim rejections, and the ability to handle after-hours emergencies or urgent presentations without losing the plot. In Rustenburg, where workers often can't afford to take multiple days off for health issues, a GP practice that gets things right the first time and coordinates care efficiently genuinely improves outcomes.
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