Nando's
Running a restaurant in Durban means dealing with humidity that affects everything from bread proofing to sauce consistency, and summers where load shedding can gut your evening service. The grill work that Nando's depends on requires consistent flame control and precise timing—something that becomes significantly harder when you're managing power cuts and planning backup menus. Beyond the kitchen, Durban's multicultural food landscape means restaurants here compete with established Indian, Cape Malay, and township eatery traditions. Success at scale requires systems that work even when conditions aren't ideal, which shapes everything from supplier relationships to how orders get handled during emergencies.