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The difference between a competent GP and one worth your time comes down to how seriously they take the details. Proper medical aid billing means submitting claims correctly the first time—knowing exactly what your benefit covers and what falls into co-payments. Someone experienced with the major schemes (Bankmed, Discovery, Momentum, Medshield) won't send you to collections over a preventable billing error. Chronic script management requires systems that track repeat prescriptions automatically, so you're not scrambling for refills. Certificate issuing for employers needs accuracy to prevent rejection delays. A good practice also knows when to refer—recognising which cases stay in primary care and which need a specialist—and builds relationships with trusted colleagues so your referral isn't just a name on a piece of paper but an actual handoff to someone good.