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Johannesburg Water keeps the city functioning—from bulk supply to thousands of households and businesses across an enormous geographic area, through infrastructure that's ageing in some regions and stretched thin in others. When your geyser fails, when pressure drops in your line, when you suspect a burst on your property, or when you need to report contamination, this is where those issues get logged and investigated. The depot manages repairs, maintains pumping stations, and deals with the complexities of supplying a sprawling city where some areas are at high altitude and others are in valleys, all served by the same network. For residents and businesses, knowing how to report problems efficiently and understanding their consumption billing makes managing water use in Johannesburg more straightforward.