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Water management in Johannesburg involves more than turning a tap. The depot manages meter installations, leak investigations, and bulk water supply to suburbs across the city, which means understanding local infrastructure is part of how they work. When a main bursts or water pressure drops across a neighbourhood, the depot coordinates the response — identifying where the damage is, isolating sections, and scheduling repairs. Burst pipes in older Sandton suburbs happen regularly, especially as winter cold stresses aging copper lines. Staff at the depot handle account queries too, but they're also dealing with the physical realities of Johannesburg's water network: ageing infrastructure, unplanned demand spikes, and the coordination needed to keep supply flowing to hundreds of thousands of connections simultaneously.
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