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Johannesburg's displaced persons — whether from xenophobic violence, domestic displacement, or economic collapse — depend on this unit not just for paperwork but for access to shelters, food assistance, and pathways back toward stability. The unit serves one of the city's most vulnerable populations: people without homes, without documents, without networks, navigating bureaucracy while in crisis. Social workers here coordinate with shelters, manage grant applications, and connect people to provincial resources. The work is relentless because Johannesburg's migration patterns mean constant new arrivals; economic conditions mean displacement doesn't stop. This isn't a transactional service — it's a lifeline that determines whether someone gets into a shelter tonight or sleeps on the street, whether they access emergency food or go hungry. The unit's effectiveness depends on staff who understand trauma, know how provincial and local systems connect, and can move people through bureaucracy quickly. For the city's most marginalized, this office represents the difference between crisis management and recovery.