Felicity Maclennan-Smith

Good hearing care means knowing the difference between a quick fix and a solution that actually works for your life. Felicity Maclennan-Smith's practice distinguishes itself through careful diagnostic process—comprehensive audiometric testing that goes beyond a simple sound check, proper fitting protocols that account for your specific hearing pattern and lifestyle, and follow-up adjustments that matter more than the initial appointment. In audiologist work, experience shows in the questions asked upfront: What environments do you spend most time in? How do you feel about different device styles? Are you managing tinnitus alongside hearing loss? The wrong answers lead to devices sitting in a drawer. The right answers lead to people actually wearing them and regaining clarity they'd accepted losing. Felicity's reputation in Hermanus rests on that distinction—the professional rigour that turns fitting into real improvement.