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GP practice in East London involves more than seeing patients in a consulting room. FamCare navigates the practical realities of medical aid benefit verification, manages chronic script renewals for conditions that don't disappear, and coordinates with specialists when cases move beyond routine care. The practice handles SARS occupational health certificates for local employers, works with the standard practice management systems that East London medical facilities rely on, and keeps patients moving through the system efficiently. It's the everyday machinery of healthcare—scheduling, billing, referral networks—that often determines whether a practice actually works for patients or becomes another frustration.