Engen

Forecourt operations in Durban involve managing fuel supply across a city dealing with regular load-shedding impacts on pump stations and competitor closures during outages. Engen's network here has to maintain consistent service despite intermittent power disruptions—backup generators keep pumps running when the grid falters, and their convenience store inventory shifts seasonally with tourist traffic heading to the north coast. The coastal humidity accelerates product degradation in some items, influencing stock rotation. Their team navigates both the high-volume commuter rush during peak hours and the quieter overnight trading, when security becomes as critical as stock availability.