Discom

Running a convenience store in Johannesburg means managing inventory for a city shaped by unpredictability. Load shedding affects refrigeration, requiring backup systems to keep perishables safe. Peak traffic times around major routes and business hubs create surges in customer flow, while quieter periods still demand staff readiness. Stock rotation matters intensely—products must move quickly, especially fresh items in an unforgiving climate. Discom operates within these real constraints: sourcing inventory efficiently, managing shrinkage in a high-traffic urban setting, and adapting layouts to suit both rapid grab-and-go customers and those browsing longer. The operational complexity of urban convenience retail often stays invisible to customers but shapes everything.