DHL

Distinguishing a reliable courier service from an unreliable one comes down to execution details most people don't think about until something goes wrong. A courier handling parcels in and around Stellenbosch needs to know the difference between a guaranteed same-day delivery and a 'hopefully tomorrow' operation. Real competence shows in tracking transparency—you should know where your parcel is, not just when it lands. Handling fragile items correctly requires proper packaging protocols and staff training, not just shoving things into a van. For time-sensitive shipments—documents to Cape Town, parcels to other provinces—a provider should offer defined service windows and proof of delivery, not vague estimates. Insurance coverage for high-value items and clear terms about liability matter when you're sending something irreplaceable. The difference between good and sloppy is whether they've built systems that work consistently, not just on good days.