Department of Labour

Employment disputes in South Africa involve specific procedures, documentation requirements, and timelines that most employers and workers don't navigate alone. The Department of Labour administers skills development levies, processes workplace injury claims through the Compensation Commissioner, investigates unfair dismissals, and enforces occupational health and safety regulations. In Pretoria, their offices handle everything from basic conditions of employment queries to complex labour court referrals. Inspectors conduct site visits at factories, construction projects, and offices, checking compliance with the OHSA and sectoral determinations. Workers file disputes through their structures, employers request guidance on statutory obligations, and training providers submit grants documentation. The department's role is enforcement and mediation—ensuring the legal framework around work actually functions on the ground across Gauteng.