When evaluating a community centre, clear differences emerge between those that function as event venues and those that generate genuine community participation. A centre that books well but feels transactional differs fundamentally from one where regular programming builds relationships and trust. Delagoa operates with the kind of thoughtfulness that matters: adequate facilities, reliable management, and programming that reflects what local residents actually need rather than what's easiest to run. Good community spaces employ staff who know participants by name, understand neighbourhood dynamics, and adjust programmes based on feedback. They maintain facilities to a standard that shows residents they're valued—not pristine enough to discourage use, but clean and safe enough to demonstrate respect. In Pretoria, where different neighbourhoods have distinct characters, a centre's effectiveness depends on understanding its specific community: who's isolating, who needs social connection, what skill gaps exist, which families are under stress. The difference between adequate and genuinely useful is often invisible until someone walks in and feels either welcomed or processed.