BMW

Purchasing a new vehicle from a manufacturer franchise involves specific logistics that most buyers don't see. The dealership manages factory orders, coordinates delivery timelines with Johannesburg's shipping infrastructure, and ensures your car arrives with the correct specifications and documentation. They handle SARS vehicle registration, arrange roadworthiness inspections, and process financial paperwork through multiple channels—all contingent on load shedding schedules and municipal office hours in Randburg. Once you own the vehicle, the dealership's service department becomes your main touchpoint for warranty claims, recalls, and scheduled maintenance. They stock genuine parts, employ factory-trained technicians, and maintain records that matter for insurance and resale. The entire relationship depends on systems working—reliable power for diagnostics, inventory management for parts availability, and staff continuity to remember your car's history.