Arrie Nel

Behind every prescription filled is a chain of decisions—which manufacturer's generic will work best for this patient, whether the stock room temperature has drifted during a power outage, how to handle a script written in a way that the dispensing software flags as irregular. Arrie Nel Pharmacy navigates these operational realities daily. The team manages OTC product advice in a market flooded with wellness claims, tracks expiry dates as stock rotates, and maintains the cold chain for medications that won't survive Pretoria's summer heat if they're not stored correctly. Good pharmacy practice isn't visible to the customer until something goes wrong—a contaminated batch, a missed interaction check, or a medication kept past its integrity date. This is where attention to detail in the back room translates to safety at the counter.